Kickstarter fulfillment is an under discussed, behind-the-scenes process that can make or break a campaign as easily (or more so) than a failed launch. In a series of posts, I'm going to dig into the nuts and bolts behind shipping, distribution, pledge management, and the customer service baggage that comes with a Kickstarter.
This first post on pledge management services is based on my own experiences Kickstarting The Drain and discussions with other indie RPG creators. I generally advocate for a financially risk-averse approach because that's my personal priority, but I will try to indicate options for those prioritizing accessibility, time investment, and other concerns.
Even if you're not planning to run a Kickstarter any time soon, you might be intrigued to learn what goes on behind the scenes of your favorite RPG campaigns after they fund.